Immense increase of interaction has blurred the lines between traditionally defined channels in the banking sector. We strongly believe that the banking sector must and is transforming its customer journey through an omnichannel approach.
Today’s digitally enlightened clients demand new platforms according to their preferences and individually choose whenever, wherever and however they will interact. Such growth of interaction has blurred the lines between traditionally defined channels in the banking sector. While providing fast, reliable and accurate transactions are still critical, we believe that the banking sector must and is transforming its customer journey through an omnichannel approach.
In the Paragaranti Web & Mobile projects, we helped this transformation by allowing clients to interact with Garanti BBVA via multiple channels. As the whole project is based on a system of engagements, we are motivated with a client-centric view in which we try to understand what clients want and like through analytics and big data of end-user context.
Contact us to schedule a call or set up a meeting. We are happy to assist you!
This privacy statement applies when you use our services via our web site. We process personal data carefully and transparently in accordance with the Personal Data Protection Act No 6698 in Turkish Law.
We would like to inform you about the way we handle your personal data. This statement explains why we need your personal data and what we do with your personal data.
What data do we process?
We process personal data that you actively provide to us. This data covers:
a. Name, Surname
c. Telephone number.
d. Your profession,
e. The name of the domain from which you access the Internet.
f. The date and time you access our site
We also collect other data that about the device and browser you use, and your activities within the app or the web site. We need this information to improve our services. We may use software programs to create statistics which are used for statistical purposes such as identifying the number of visitors, what information is receiving most and least interest, technical design specifications, and identifying system performance. For site security purposes and to ensure that this service remains available to all users, we also use software programs to monitor network traffic to determine unauthorized attempts to upload or change information.
Why do we need this?
We process the personal data of you for multiple purposes. We need your other personal data to be able to contact you or have you contacted. We can also send you a newsletter. We may also send you service messages, including security messages and legal notices etc.
For how long do you store my personal data?
We store your personal data for as long as you have an account with our website.
We take all appropriate technical and organisational measures to protect your personal data as our best. In this way, we minimise the chance that unauthorised third parties can access your data.
What are your rights?
You have the right to inspect, correct, transfer and delete your data. In addition, you have the right to withdraw any consent for data processing. You may submit a written request to us. We would like to point out that you may submit complaints about the processing of your personal data to the Data Protection Authority of Turkey.
Your customer information may only be disclose to official authorities if such information is requested by the official authorities in a procedural manner and when it is obliged to disclose to the authorities in accordance with the applicable mandatory legislation.
What type of cookies do we use?
Targeting Cookies: They are used to provide personalised content. They can be used for measuring a campaign as well as targeted advertising. This information is used to make our website and the ads displayed on it more relevant to your preferences. We may use these cookies to remember the sites you visit, in order to identify which channels are more efficient.
Functionality Cookies: They improve the functionality of the site by keeping your preferences. These cookies store information about your previous preferences (language, location etc.) and allow us to provide a more personal user experience.
Session (Transient) Cookies: They allow users to be remembered within a website so any page changes users make is recognized. Session cookies do not collect any data from the user’s devices and they are stored in temporary memory and are not retained after the browser is closed.
Authentication Cookies: They store session ID information in the user’s browser after a successful login.
Who is our point of contact?
Who can answer all your questions about the processing of personal data. They can be reached at the e-mail address [email protected] You can also reach us using the following contact details:
We reserve the right to change this privacy statement at any time, for instance if the law changes or if we undertake new processing operations. We will inform you of any major changes. This Privacy Police also might be updated due to technology from time to time; therefore you should visit this page periodically to ensure you are updated with any possible change.
By reading this the Privacy Statement means that you grand us an explicit consent to collect your personal data according to this Privacy Statement.