As Foreks Digital, we are developing chatbots in order to improve customer service and engagement. As end-users get instant satisfaction, we have implemented the chatbot app on all channels, including mobile, web and social media.
Our cloud-based solution is highly scalable and supports multiple languages. API layer runs on AWS Lambda, while web and mobile interfaces work on Microsoft Bot Framework.
Paragaranti, which was first launched in 2002 as Turkey’s first trading platform was renewed by Foreks Digital Solutions in 2017 with a chatbot application where one can ask questions about the markets, financial data and news.
In recent days, as brands and users are increasingly attracted to digital chatbot assistants, we can see that successful bot examples that make the users’ lives easier have started to be a part of our lives. One can ask the API-based investment chatbot questions about the exchange rates, markets and the news.
The investment chatbot was not the only new feature of the renewed Paragaranti. Having gathered all the information about the markets at one address, paragaranti.com facilitates the business of investors with its user-friendly interface and up-to-date content.